FAQ

We offer affordable maintenance packages because our main goal is to keep our customers happy long term.

Most of our digital marketing services typically include organic search rankings (SEO), social media marketing, SEO blogging for businesses, website maintenance, and in some cases, pay-per-click marketing, or Google Ads management which is included according to your needs. There are also a range of other things we help with, such as video editing, product photography shooting, and newsletter marketing, among other things.

We have specialists in every department. On any given day, we have over two dozen digital marketing experts working on client accounts. Some of us work remotely, some work in our satellite offices, and most work at our LA office. A vast majority of our management team and your points of contact are located in our Los Angeles web agency headquarters.

We do. Our standard discounts are 10% off any work for non-profit organizations. Our existing clients can also enjoy discounts on website maintenance, with a lower rate per hour versus our a-la-carte rate. Existing clients can also get referral discounts ranging from 10-15% on new clients that they refer.

For new clients, we can explore offering discounts on projects that are bundled with other projects. Examples of this are bundling digital marketing services with a web project. A discount on ADA compliance work bundled with and SEO organic search campaign, etc.

SEO is a long-term strategy, and results can vary based on competition, the current state of your website, and other factors. While some improvements can be seen in a few weeks or months, it often takes 6-12 months to see significant results. Consistency and adherence to best practices are key to long-lasting SEO success.

We use a combination of tools and metrics to measure SEO success. Key performance indicators include organic traffic growth, rankings for targeted keywords, time spent on site, and conversion rates. Additionally, we provide regular reports to our clients that offer insights into these metrics and what they mean for your business.

Yes, maintaining your SEO efforts is essential even after achieving top rankings. The digital landscape is ever-evolving, with competitors continuously working to out-rank you and search engine algorithms updating frequently. Regular SEO work ensures that your site remains relevant, fresh, and competitive in search results.

In addition to SEO, we provide a comprehensive range of digital marketing services with an omnichannel marketing strategy, including pay-per-click (PPC) advertising, content marketing, social media management, email marketing, and more. Our goal is to offer holistic solutions that cater to every aspect of online visibility and brand growth.

Yes! Website Depot can create content for your business. Videos, social media marketing, blogs, service pages, and more – we create on-brand content for our clients.

This content helps with SEO, yes, but it also helps to establish our client’s authority. Our content always provides real value, tailored specifically to our client’s needs.

Our digital marketing campaigns are custom-designed for each client and business, so the cost of each campaign varies according to the amount of work that we do and the features that your digital marketing campaign covers. Our campaigns are based on a monthly retainer and are payable monthly.

We provide a range of design services including logo design, website design, UI/UX design, and graphic design for social media and printed materials. Our design experts work to create visually appealing and engaging assets that align with your brand.

We offer ongoing support and maintenance services to ensure your e-commerce website continues to run smoothly and perform at its best. Our team is always available to answer your questions, troubleshoot any issues, and provide updates or enhancements as needed.

The timeline for building an e-commerce website depends on several factors, including the size and complexity of the site, the number of products, and the level of customization required. Generally, you can expect a timeframe of 4-12 weeks. However, we'll provide a more accurate estimate during our initial consultation after discussing your specific project requirements.

Choosing the right e-commerce platform is crucial for your online success. Popular options include Shopify, WooCommerce, and Magento. Each platform has its strengths and weaknesses, and the ideal choice depends on your business size, budget, technical capabilities, and specific needs. Our team will guide you through the selection process, helping you choose the platform that best aligns with your goals and resources.

Boosting your conversion rate requires a multi-faceted approach. Key strategies include:

User-friendly design: Ensure your website is easy to navigate, with clear calls to action and a seamless checkout process.
High-quality product images and descriptions: Showcase your products in the best possible light with professional visuals and compelling descriptions.
Mobile optimization: With the majority of online shopping happening on mobile devices, a responsive design is essential.
Fast loading speed: Slow-loading websites frustrate users and lead to abandoned carts. Optimize your site's performance for optimal user experience.
Trust signals: Build credibility with customer reviews, testimonials, and secure payment options.
Targeted marketing and promotions: Drive traffic to your site with effective marketing campaigns and entice visitors with special offers

Website security is paramount, especially when handling sensitive customer data.  Here are essential measures to protect your online store:


SSL Certificate: Encrypt data transmitted between your website and visitors' browsers, safeguarding personal and financial information.

Secure Payment Gateway: Partner with a reputable payment processor that adheres to strict security standards.

Regular Backups: Safeguard your data against accidental loss or malicious attacks by performing regular backups.

Software Updates: Keep your e-commerce platform and plugins updated to patch security vulnerabilities.

Strong Passwords and Two-Factor Authentication: Implement robust password policies and enable two-factor authentication for added security.

Yes, integrating your e-commerce website with social media is a great way to expand your reach and drive traffic to your online store. We can seamlessly connect your website with popular platforms like Facebook, Instagram, and Pinterest, allowing you to showcase your products, run social media ads, and enable social sharing.

Search engine optimization (SEO) is critical for driving organic traffic to your e-commerce website. By optimizing your site's content, structure, and technical elements, you can improve your visibility in search engine results pages (SERPs) and attract more potential customers. We specialize in e-commerce SEO and will develop a customized strategy to improve your rankings and drive targeted traffic to your online store.

Absolutely! We understand the importance of mobile responsiveness in today's digital landscape. We'll design and develop your e-commerce website using a mobile-first approach, ensuring a seamless and enjoyable experience for users on all devices.

Yes, we'll provide you with a user-friendly content management system (CMS) that allows you to easily add new products, update inventory, and manage your online store without any technical expertise. We'll also provide training and ongoing support to ensure you feel confident in managing your website.