FREQUENTLY ASKED QUESTIONS
What design services does Website Depot offer?
We provide a range of design services including logo design, website design, UI/UX design, and graphic design for social media and printed materials. Our design experts work to create visually appealing and engaging assets that align with your brand.
How much do your digital marketing services cost? How often do I pay?
Our digital marketing campaigns are custom-designed for each client and business, so the cost of each campaign varies according to the amount of work that we do and the features that your digital marketing campaign covers. Our campaigns are based on a monthly retainer and are payable monthly.
What is usually in a digital marketing package that you offer?
Most of our digital marketing services typically include organic search rankings (SEO), social media marketing, SEO blogging for businesses, website maintenance, and in some cases, pay-per-click marketing, or Google Ads management which is included according to your needs. There are also a range of other things we help with, such as video editing, product photography shooting, and newsletter marketing, among other things.
How many people work on your team?
We have specialists in every department. On any given day, we have over two dozen digital marketing experts working on client accounts. Some of us work remotely, some work in our satellite offices, and most work at our LA office. A vast majority of our management team and your points of contact are located in our Los Angeles web agency headquarters.
We have trained pros who are each dedicated to their specialties – who run pay-per-click marketing campaigns, social media management, web development, blog writing, ADA website complaince / website accessibility, Tik Tok marketing, Press release writing, and PR, just to name a few. Each of these departments is working on delivering our agreed-upon amount of work for each client’s unique custom marketing campaign.
Do you offer discounts on your SEO Services, Digital Marketing Campaigns, or Website Work?
We do. Our standard discounts are 10% off any work for non-profit organizations. Our existing clients can also enjoy discounts on website maintenance, with a lower rate per hour versus our a-la-carte rate. Existing clients can also get referral discounts ranging from 10-15% on new clients that they refer.
For new clients, we can explore offering discounts on projects that are bundled with other projects. Examples of this are bundling digital marketing services with a web project. A discount on ADA compliance work bundled with and SEO organic search campaign, etc.
How long does it take to see results from SEO?
SEO is a long-term strategy, and results can vary based on competition, the current state of your website, and other factors. While some improvements can be seen in a few weeks or months, it often takes 6-12 months to see significant results. Consistency and adherence to best practices are key to long-lasting SEO success.
How do you measure the success of an SEO campaign?
We use a combination of tools and metrics to measure SEO success. Key performance indicators include organic traffic growth, rankings for targeted keywords, time spent on site, and conversion rates. Additionally, we provide regular reports to our clients that offer insights into these metrics and what they mean for your business.
Do I need to continue SEO efforts once I achieve top rankings?
Yes, maintaining your SEO efforts is essential even after achieving top rankings. The digital landscape is ever-evolving, with competitors continuously working to out-rank you and search engine algorithms updating frequently. Regular SEO work ensures that your site remains relevant, fresh, and competitive in search results.
Apart from SEO, what other digital marketing services do you offer?
In addition to SEO, we provide a comprehensive range of digital marketing services with an omnichannel marketing strategy, including pay-per-click (PPC) advertising, content marketing, social media management, email marketing, and more. Our goal is to offer holistic solutions that cater to every aspect of online visibility and brand growth.
Do you provide content creation?
Yes! Website Depot can create content for your business. Videos, social media marketing, blogs, service pages, and more – we create on-brand content for our clients.
This content helps with SEO, yes, but it also helps to establish our client’s authority. Our content always provides real value, tailored specifically to our client’s needs.
What kind of content do you create?
We create the content our clients need.
When you first sign with us, we’ll sit down with you and determine which client can best help you connect to more of your potential customers.
Often, this includes a combination of videos, blogs, service pages, press releases, and podcasts.
Then, we get right to work creating all of that.
Do you write the content? If so, how does that work?
We have a team of writers, videographers, and other content creators. Each of them has years of experience.
Initially, we’ll look over the content you already have and build upon that. That way, our new content is always appropriate for your business.
How can I be involved in content creation for my company?
You can be as involved with the content creation as you would like. We see it as one more way that we can tailor our services to the client’s needs.
For example, we have clients who want to approve every piece of content before it’s posted. Blogs, service pages, videos, and more – they OK all of it.
By that same token, there are also clients who do the opposite. They trust us to post content that fits their business. They just want us to do a good job and put it up when we say we will.
Many of our clients fit in the middle there, between those two extremes. We can work with you to determine which is the best path, adapting to what’s right for you.
Indeed, there are also clients who tell us what they would like their content to be about. They provide us information, notes, and so forth. This is very helpful! But, it certainly isn’t necessary.
What can your content do for your business?
Great content can help in so many ways.
For example, it can really establish your brand, your authority. When people go online to look for keywords related to your industry, they’re more likely to read great content. The more great content they consume on your site (and the longer they stay there) the more it can help your Google ranking, and thus, your SEO.
Additionally, good content can help to define your brand, providing real value. If someone consumes content that they enjoy, that they learn something from, that they “get something out of,” they’re far more likely to do business with the company.
That’s just the very beginning. There’s so much more that content can do. If you have more questions, please feel free to reach out to us.
Do you just write blogs or other kinds of content?
We can create all kinds of content to fit our clients.
Yes, just about all of our clients get blogs. However, many others also opt for service pages. These are pages that go in-depth on a particular service that the client offers, a type of law a lawyer practices, and so forth.
FAQs are more popular than ever. These can provide so much value in just a few words, rapidly establishing your brand as trustworthy.
Of course, so much of our content isn’t “written.” Between videos, podcasts, and more, we can create content to reach your prospective customers, no matter where they may be.
Do you use AI in writing?
We try to do so as little as possible. AI is, as of this writing, good for outlining, for organizing thoughts, for research. To provide our clients with the highest caliber writing, we tend to shy away from it.
If you write the content, how can I be sure it’s right for my business?
We can show it to you as soon as it’s done. Indeed, many of our clients opt to look at a draft, to provide notes from there.
Always, our clients are welcome to make any suggestions or changes, up to and including starting the content from scratch.
I work in a highly specialized field. How can your writing help my business?
We’ve helped so many businesses across a wide range of industries. If you look at our portfolio, you’ll see content for attorneys, rehab/treatment centers, HVAC companies, and so many others.
Website Depot has been around for more than a decade. In that time, we’ve created high-quality and effective content for so many businesses in practically any industry. Now, we can put that experience to work for you.
Do you offer press releases? What can those do for my business?
Yes! We can create press releases for our clients.
When they do something new, have some new offer, or do something that they want more people to know about, we can write up a press release for them.
These then go up on news sources that can reach your potential customers. This can be one of the more effective ways to target who you want to target.
What types of content can you create for my business?
We specialize in crafting various types of content such as blog posts, articles, infographics, videos, and social media posts. Our content creation aims to engage your audience and convey your brand’s message effectively.
How can Website Depot’s social media services benefit my business?
Our social media services have your back! We do it all, from content creation to scheduling, and ensuring engagement. We can help you build a strong online presence, increase brand awareness, and connect with your target audience on popular platforms.
How many real videos can I have for my project?
The number of videos for your project can vary based on your specific needs and preferences. We tailor our services to accommodate your requirements, whether you need a single impactful video or multiple videos for different purposes. Our team will work closely with you to determine the optimal number of videos that align with your goals.
Can you help with creating videos for YouTube marketing?
Absolutely! We specialize in creating videos optimized for YouTube marketing. Whether you need engaging explainer videos, tutorials, product showcases, or any other content to boost your YouTube presence, we’ve got you covered. Our team will ensure your videos are visually compelling and strategically designed to attract and engage your target audience.
How many YouTube videos should I consider for my marketing strategy?
The number of YouTube videos needed for your marketing strategy depends on your objectives and content plan. We recommend a mix of regular content, such as informational videos, product demonstrations, and behind-the-scenes glimpses, to keep your audience engaged. Our experts can help you devise a content strategy that aligns with your goals and ensures a consistent engagement with your viewers.
Can I feature the videos you create on my website?
Certainly! The videos we create for you can be seamlessly integrated into your website. Engaging videos can enhance user experience, convey your brand’s message effectively, and increase user engagement. Our team will assist you in embedding videos on your website, ensuring they load smoothly and play flawlessly across various devices.
Is there a limit to how many videos I can have on my website?
There’s no strict limit to the number of videos you can have on your website. However, it’s essential to maintain a balance between content quantity and loading speed. Too many videos may affect the performance of your website. We’ll work closely with you to determine the ideal number of videos to maintain optimal website performance while providing the desired content.
Can you help optimize my videos for better search engine visibility?
Absolutely! We understand the importance of video SEO. Our team can optimize your videos by using relevant keywords, creating engaging titles and descriptions, and implementing best practices for video SEO. This will enhance the visibility of your videos on search engines and platforms like YouTube, driving organic traffic to your content.
What sets your video editing services apart from others?
At Website Depot, our Video Edition Department stands out due to our commitment to creativity, quality, and strategy. Our team of skilled professionals combines artistic expertise with marketing insights to create videos that captivate audiences and drive results. We prioritize collaboration with our clients to ensure the videos align with their brand identity and marketing objectives.
Why is video content important for digital marketing?
Answer: Video content has become one of the most engaging forms of online content. With its dynamic visuals and auditory elements, video captures attention more effectively than text or images alone. Videos can increase brand awareness, boost engagement, and drive conversions, making them a powerful tool in a digital marketing strategy.
What is responsive web design, and why is it important?
Responsive web design ensures that your website adapts seamlessly to different screen sizes, offering optimal user experience on various devices like desktops, tablets, and smartphones. This is crucial as more users access websites from mobile devices.
How do you maintain a consistent design across different platforms?
We follow brand guidelines and design principles to ensure consistency in colors, fonts, and imagery. This ensures that your brand identity remains cohesive across your website, social media, and other digital assets.
What is a podcast?
An interview. Our experienced podcast host talks to you or someone who works at your company about your business. We film them and record them. Then, they’re posted online on YouTube and elsewhere. The content from the podcast can be edited into smaller pieces so as to be used on Instagram, TikTok, and other social media platforms.
How can people see or hear the podcast?
People can watch the podcast on YouTube or on other video platforms. Also, it’s possible to just listen to audio versions of the podcasts as well.
What would a podcast do for my business?
A podcast can do so much for your business.
Enhance your brand. Connect with your potential customers and clients in a real, human way. It’s one thing to read content or see a short video. It’s even more powerful to see a professional explain what they do and how their business can help in a relaxed, fun environment.
Can a podcast help my digital marketing?
Absolutely it can. This is the kind of compelling content that people want to consume and, consequently, search engine algorithms want to reward.
You’re showcasing your authority and providing real value in a professionally produced, edited, and executed podcast. That can help your business in many ways.
What subjects would you cover on my podcast?
Anything you would like!
We go over subjects with you ahead of time. Then, when we sit down with you, these podcasts are typically done in 12 to 15-minute blocks. Those will cover an entire topic.
To use an example, for a personal injury attorney, one block might be about the kinds of law that the attorney practices and how that can help clients. Another can be about the attorney’s experience, while one more focuses on car accidents, etc.
Would I have to be on the podcast?
No, you wouldn’t. Typically, our host does them with the CEO/owner of the business. But, we have many examples where we did a podcast with other workers at a business.
Where do the podcasts take place?
They can be online or in-person. We are a Southern California-based business, so clients in the area can choose to have our podcast host and videographer come to their place of business. Otherwise, the podcasts can be done remotely.
I don’t have a lot of experience on camera. Should I be on the podcast?
You don’t need to have years of experience as a public speaker to be great on a podcast. You just need the one thing you already have: professional experience in your business! You are an expert at what you do.
Your expertise, your knowledge of your business is what prospective customers and clients want to see. Our host will help you to showcase that in a safe, relaxed environment.
What do I have to prepare for the podcast?
Not much at all.
Ahead of time, you and our host can go over very broad beets as to what your podcast will be about. That isn’t necessary, but if it makes you more comfortable, we can absolutely do that.
Just show up in something that you would like to be seen in and you’re good to go.
When you post the video of the podcast, it’s not just two people talking, is it?
No, it isn’t. We also intercut in videos and pictures of your business, what it is that you do.
Can I see the podcast before it goes out?
Absolutely! You have a look at the final edit before it goes out. You can give us notes, changes, edits, and the like, so that we can make your podcast what you want it to be.
What’s an in-person podcast?
We do the podcast in person. We come to your place of business (mostly only for Southern California clients) and do the podcast where you would like.
In the past, we have done them in attorney’s offices, in rehab/treatment centers, and also in parks, backyards, and the like. Wherever you would like your podcast to be, we can make it happen.
How long does the podcast last?
We try to keep them to 12 to 15-minute blocks of content, maximum. So, we may film a few of those on our day with you.
For the entire in-person podcast experience, from arrival, set up, and the actual podcasting to us clearing out, plan for about two hours.
For a remote podcast, those tend to take much less time. Plan for about an hour, maybe a bit more. Each podcast is different and we can work around your exact, specific instructions.
How long does it take to edit a podcast?
That depends on the length of the podcast, what all goes into it, and so forth. Rush jobs are available. Contact us for more information.
What happens if I don’t show up for the podcast/have to cancel at the last minute?
Typically, we try to confirm a podcast 24 hours ahead of time. If something comes up, that’s understandable, but try to let us know 24 hours ahead of time. There is a penalty if you schedule an in-person podcast and then don’t show up.
Can you give me some examples of podcasts?
Here’s an in-person: https://www.youtube.com/watch?v=_efCQuovyyQ
And here’s a remote one: https://www.youtube.com/watch?v=7Jcs9S67sEM
Will you remain open during the coronavirus outbreak?
Yes, Website Depot is considered an essential business since we fall under the technology category. However, our staff is working from home to ensure we don’t spread any germs.
What hours are you open?
Our hours of operation are adjusted to better serve our clients.
Monday-Friday 10am-4pm PST and Saturday 10am-2pm -Sunday – Only for 24/7 support clients.
Can I still schedule a phone consultation?
Absolutely. We offer free, 30-minute consultations where we discuss your business goals and answer any questions you may have. Call us today at (888) 477-9540 to schedule your appointment.
How will we meet with you to discuss our needs if your office is closed?
Right now, all client meetings will be held via Zoom, a video conferencing service. This is to ensure client safety. We use screen sharing to show you what we’ve been working on so you know you’ll have made a great investment in your website.
Do you know when your office will reopen?
We are not sure yet since the number of COVID-19 cases is still on the rise. As much as we would love to be in our office again, we will continue to work from home until it’s completely safe.
Will there be a delay in any tasks needed to be done on my website?
There shouldn’t be as our full staff is still hard at work. Since working remotely began a few weeks ago, we have become even more organized to ensure customer satisfaction.
Can you help me choose and register my website name?
Your domain name is extremely important for SEO (Search Engine Optimization). The best option is to include your main business keywords in your domain name. We are willing to help you find the best options for your business.
What are the costs to register my domain?
The cost of domain registration starts at $9.50 per year. You can choose from several hosting companies such as GoDaddy, 1and1.com, etc.
Do you offer hosting services?
We are able to provide our customers a high quality hosting service at an extremely low cost. If you choose to go with our hosting, your first year will be free and it will be $9 per month after the first year. We can also help you choose the best and most cost efficient cloud VPS hosting company if you wish to have your own hosting.
How long will it take to have my website built?
We can deliver most websites within 2 weeks after all of the content and images are delivered to us.
What is SEO and why do I need it?
SEO is short for ‘search engine optimization.’ It increases your website’s organic traffic by boosting your search engine ranking. Essentially, SEO is how customers discover you! Without SEO, your website merely exists without any gas to drive traffic.
How do I know how much work needs to be done on my website?
During your free, 30-minute consultation, one of our experts will go through your website with you to determine what it needs. A few factors we look at is SEO, performance (how long it takes for your website to load, what links work and don’t work, etc.), and the overall design. This makes it easier to determine which of our packages is right for you.
I own a successful business but don’t have a website. Why do I need one now?
I’m sure Website Depot won’t be the first to tell you that just about everything can be done online these days. Though you may have a successful business without one, there is an infinite number of ways that a website can boost your business, from sales to publicity to simplifying orders to increasing knowledge about your goods or services, a website with properly integrated SEO is the best investment you can make.
Can’t I just create a website myself?
Sure, you can certainly do that, but web designers like ourselves are professionals in creating effective, traffic driven, and beautifully designed websites. Additionally, we don’t just create websites, we optimize your social media accounts, launch digital marketing campaigns, send effective newsletters, take gorgeous photos, and provide many more services that are all necessary to boost sales.
I need web design services but don’t have much to spend. Can you still help me?
Absolutely. We have packages and add-ons that fit just about any budget. Our goal is for you to bring in more revenue by working with Website Depot, not deplete your savings!
How many pages can my website have?
We have no limit on the number of pages. Our basic package starts with up to 10 pages.
Do websites come with page sliders or flash programming?
We offer page sliders on websites. However, we do not recommend flash programming as it is not responsive on mobile.
Do you help with the content for my website?
Yes, we can! There is an additional fee for help with content or images on your site.
How do I direct more visitors to my website?
We provide SEO (Search Engine Optimization ) packages for our customers. All of our websites are designed to be SEO friendly. After your final approval, we submit your website to major search engines (Google, Yahoo, Bing, etc.) free of charge. If you do not put basic SEO into your website, potential customers using search engines will not be able to find your site. This is the most crucial role of your website.
Do you offer monthly maintenance?
We offer affordable maintenance packages because our main goal is to keep our customers happy long term. Call us today to learn more.