FREQUENTLY ASKED QUESTIONS
Will you remain open during the coronavirus outbreak?
Yes, Website Depot is considered an essential business since we fall under the technology category. However, our staff is working from home to ensure we don’t spread any germs.
What hours are you open?
Our hours of operation are adjusted to better serve our clients.
Monday-Friday 10am-4pm PST and Saturday 10am-2pm -Sunday – Only for 24/7 support clients.
Can I still schedule a phone consultation?
Absolutely. We offer free, 30-minute consultations where we discuss your business goals and answer any questions you may have. Call us today at (888) 477-9540 to schedule your appointment.
How will we meet with you to discuss our needs if your office is closed?
Right now, all client meetings will be held via Zoom, a video conferencing service. This is to ensure client safety. We use screen sharing to show you what we’ve been working on so you know you’ll have made a great investment in your website.
Do you know when your office will reopen?
We are not sure yet since the number of COVID-19 cases is still on the rise. As much as we would love to be in our office again, we will continue to work from home until it’s completely safe.
Will there be a delay in any tasks needed to be done on my website?
There shouldn’t be as our full staff is still hard at work. Since working remotely began a few weeks ago, we have become even more organized to ensure customer satisfaction.
Can you help me choose and register my website name?
Your domain name is extremely important for SEO (Search Engine Optimization). The best option is to include your main business keywords in your domain name. We are willing to help you find the best options for your business.
What are the costs to register my domain?
The cost of domain registration starts at $9.50 per year. You can choose from several hosting companies such as GoDaddy, 1and1.com, etc.
Do you offer hosting services?
We are able to provide our customers a high quality hosting service at an extremely low cost. If you choose to go with our hosting, your first year will be free and it will be $9 per month after the first year. We can also help you choose the best and most cost efficient cloud VPS hosting company if you wish to have your own hosting.
How long will it take to have my website built?
We can deliver most websites within 2 weeks after all of the content and images are delivered to us.
What is SEO and why do I need it?
SEO is short for ‘search engine optimization.’ It increases your website’s organic traffic by boosting your search engine ranking. Essentially, SEO is how customers discover you! Without SEO, your website merely exists without any gas to drive traffic.
How do I know how much work needs to be done on my website?
During your free, 30-minute consultation, one of our experts will go through your website with you to determine what it needs. A few factors we look at is SEO, performance (how long it takes for your website to load, what links work and don’t work, etc.), and the overall design. This makes it easier to determine which of our packages is right for you.
I own a successful business but don’t have a website. Why do I need one now?
I’m sure Website Depot won’t be the first to tell you that just about everything can be done online these days. Though you may have a successful business without one, there is an infinite number of ways that a website can boost your business, from sales to publicity to simplifying orders to increasing knowledge about your goods or services, a website with properly integrated SEO is the best investment you can make.
Can’t I just create a website myself?
Sure, you can certainly do that, but web designers like ourselves are professionals in creating effective, traffic driven, and beautifully designed websites. Additionally, we don’t just create websites, we optimize your social media accounts, launch digital marketing campaigns, send effective newsletters, take gorgeous photos, and provide many more services that are all necessary to boost sales.
I need web design services but don’t have much to spend. Can you still help me?
Absolutely. We have packages and add-ons that fit just about any budget. Our goal is for you to bring in more revenue by working with Website Depot, not deplete your savings!
How many pages can my website have?
We have no limit on the number of pages. Our basic package starts with up to 10 pages.
Do websites come with page sliders or flash programming?
We offer page sliders on websites. However, we do not recommend flash programming as it is not responsive on mobile.
Do you help with the content for my website?
Yes, we can! There is an additional fee for help with content or images on your site.
How do I direct more visitors to my website?
We provide SEO (Search Engine Optimization ) packages for our customers. All of our websites are designed to be SEO friendly. After your final approval, we submit your website to major search engines (Google, Yahoo, Bing, etc.) free of charge. If you do not put basic SEO into your website, potential customers using search engines will not be able to find your site. This is the most crucial role of your website.
Do you offer monthly maintenance?
We offer affordable maintenance packages because our main goal is to keep our customers happy long term. Call us today to learn more.